My Working Resume

Education

• University of Colorado Colorado Springs - Bachelor of Innovation in Digital Media.

Work Experience 

• Front End Associate

  • Walmart ​· Part-time Jul 2024 - Jan 2025 ·  Colorado Springs, Colorado, United States · On-site​

    • Transaction Processing & Cashiering: Operated POS terminals to accurately scan, bag and finalize customer transactions, handling cash, credit/debit cards, EBT and gift cards in strict accordance with company cash-handling and loss-prevention policies.

    • Returns & Exchanges: Processed product returns, exchanges and refunds—verifying receipts and item condition—while resolving customer concerns to ensure a positive shopping experience and maintain compliance with Walmart’s return guidelines.

    • Drawer Balancing & Reconciliation: Opened and closed registers each shift; counted, recorded and reconciled cash drawers to achieve 100% accuracy and support daily financial reporting.

    • Customer Service & Issue Resolution: Greeted customers at entry and exit points, responded to inquiries, directed shoppers to departments and collaborated with managers to quickly address and resolve escalated issues or special requests.

    • Store Operations Support: Assisted with front-end opening and closing procedures, performed routine price checks, maintained a clean and organized checkout area, and ensured aisles and impulse-buy displays were fully stocked and presentable.

    • Cross-Functional Collaboration: Partnered with Grocery, Apparel, Home Goods and other departments to restock shelves, pull “floor-ready” merchandise, execute price markdowns, and support seasonal resets or promotional floor moves.

    • Electronics Department Assistance: Supported the Electronics team by merchandising high-value items, programming and syncing display models, guiding customers through product features, and promoting protection plans, add-on services and warranty programs.

    • Team Training & Leadership: Onboarded and mentored new cashiers and front-end associates—demonstrating POS procedures, customer-service best practices and loss-prevention techniques—to help maintain consistent service levels and operational efficiency.

    • Compliance & Safety: Followed all company policies, FDA regulations (for food items), and OSHA guidelines; performed routine safety checks, reported hazards, and participated in mandatory trainings (e.g., fire safety, active-shooter drills).​

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• Guest Flow Team

  • The Walt Disney Company · Full-time Aug 2023 to Jan 2024 ·  Orlando, Florida, United States · On-site

    • ​​The Guest Flow Team at Magic Kingdom is responsible for orchestrating the seamless execution of
      parades, a key aspect of the park's entertainment offerings. Duties encompassed various facets,
      including:
      Crowd Management:
      • Directing guests to designated viewing areas along parade routes, ensuring everyone's safety and
      enjoyment.
      • Enforcing park regulations to maintain order and a positive atmosphere amidst the excitement of the
      parade.
      Guest Assistance:
      • Providing helpful information about parade schedules, viewing spots, and accommodating guests with
      special needs or disabilities to enhance their parade experience.
      Queue and Traffic Control:
      • Strategically managing foot traffic and queues around parade routes to prevent congestion and
      maintain a smooth flow of movement.
      • Guiding guests towards appropriate pathways and ensuring clear communication to avoid disruptions.
      Effective Communication:
      • Collaborating closely with team members, parade performers, and park management to coordinate
      activities and address any emerging issues promptly.
      • Disseminating important announcements or instructions via public address systems and signage to
      keep guests informed.
      Safety Oversight:
      • Vigilantly monitoring the parade route and surroundings for potential safety hazards or emergency
      situations.
      • Being prepared to respond swiftly and efficiently to any emergencies, coordinating with relevant
      personnel to ensure a rapid and effective resolution.

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• Leader

  • The Candy Bar · Part-time Mar 2022 - Mar 2023 ·  Colorado Springs, Colorado, United States · On-site

    • Managed all aspects of cash register operations, including processing transactions accurately and
      providing exceptional customer service. Maintained a well-organized and visually appealing store by
      regularly restocking candy bins and dispensers, including Jelly Belly's, and ensuring that all items were
      neatly faced for optimal presentation.
    • Handled price tagging duties to ensure clear pricing for customers and facilitate smooth transactions.
      Received deliveries promptly, verified shipments, and efficiently restocked inventory in the backroom to
      ensure adequate supply levels on the sales floor.
    • Demonstrated versatility by not only handling candy-related tasks but also actively participating in
      other aspects of the store's offerings. This included scooping ice cream, skillfully serving truffles, and
      expertly crafting snow cones, all while adhering to high-quality standards.
    • Moreover, played a key role in the store's marketing efforts by contributing to social media initiatives.
      This involved creating engaging content, interacting with followers, and promoting store events or special promotions through various social media platforms.

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• Online Grocery Pickup Associate

  • Walmart · Part-time Nov 2019 - Aug 2021 ·  Monument, Colorado, United States · On-site

    • ​​An online grocery pickup associate at Walmart involves fulfilling online grocery orders placed by
      customers. Responsibilities typically include:
      • Order Assembly: Gathering items from the store shelves to fulfill online orders accurately and
      efficiently.
      • Quality Control: Ensuring that items selected for each order meet the customer's specifications and
      are of satisfactory quality.
      • Customer Service: Assisting customers with questions or issues related to their online orders, including
      substitutions or out-of-stock items.
      • Organization: Maintaining a clean and organized workspace, including storage areas for online grocery
      orders.
      • Inventory Management: Keeping track of inventory levels and communicating with management about
      stock levels, including items that are frequently out of stock or in high demand.
      • Technology Operation: Utilizing Walmart's online ordering system and handheld devices to manage
      orders and communicate with customers.
      • Loading Orders: Preparing orders for customer pickup, including carefully packaging items and loading
      them into customers' vehicles.
      • Time Management: Working efficiently to meet deadlines and fulfill orders within designated pickup
      time slots.

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• Outdoor Pool Attendant 

  • The Broadmoor · Seasonal Mar 2018 - Aug 2019 ·  Colorado Springs, Colorado, United States · On-site

    • As a pool attendant at The Broadmoor Hotel in Colorado, the responsibilities typically include:

    • • Guest Assistance: Greeting guests, providing information about pool amenities, assisting with inquiries,
      and ensuring guests have a pleasant experience.
      • Safety and Security: Enforcing pool rules and regulations to ensure the safety of guests, including
      monitoring for any unsafe behavior or situations. This may involve conducting regular checks of the pool
      area and ensuring all safety equipment is in place.
      • Cleaning and Maintenance: Keeping the pool area clean and organized, including regular maintenance
      tasks such as skimming the pool, vacuuming, and cleaning poolside furniture. Additionally, attendants
      may assist with minor repairs or report maintenance issues to appropriate staff.
      • Towel and Equipment Management: Distributing towels and pool equipment (such as goggles or
      flotation devices) to guests as needed and collecting used towels for laundering.
      • Poolside Services: Taking food and drink orders from guests and delivering them to poolside seating
      areas. This may involve working closely with the hotel's food and beverage staff to ensure prompt and
      accurate service.
      • Monitoring Water Quality: Checking and maintaining water quality standards, including monitoring
      chlorine and pH levels, to ensure the pool is clean and safe for guests to use.
      • Emergency Response: Being prepared to respond quickly and appropriately in the event of accidents
      or emergencies, such as administering first aid or contacting emergency services if necessary.

Licences & Certifications

• Nondiscrimination, Sexual Misconduct, and Reporting course

  • University of Colorado Issued Apr 2025​

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• Autodesk Inventor Certified User (AutoCAD)

  • May 2017​

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• Disney Internships & Programs Certificate of Completion

  • The Walt Disney Company Issued Jan 2024

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Skills

• Technical writing 

• Operations Management

• Event Operations

• Customer Relationship Management (CRM)​

• Microsoft Power BI

• Salesforce

• Nonprofit Leadership​​

Honors & Award

• Eagle Scout

  • Issued by The Boy Scouts of America · Apr 2019

  • As an Eagle Scout, I have demonstrated exceptional leadership, dedication, and commitment
    to service. Achieving the rank of Eagle Scout represents the culmination of years of hard work,
    perseverance, and the mastery of various skills. Through scouting, I have honed my ability to work
    effectively within a team, lead by example, and problem-solve in diverse situations.
    Key Accomplishments:
    • Leadership Development: Spearheaded numerous community service projects, demonstrating
    leadership skills by organizing and motivating team members to accomplish common goals.
    • Problem-Solving Skills: Developed critical thinking and problem-solving abilities through various
    outdoor challenges and service initiatives, fostering adaptability and resilience.
    • Character Development: Upheld the principles of the Scout Oath and Law, fostering integrity,
    honesty, and respect for others in all endeavors.
    • Project Management: Successfully planned, executed, and completed an Eagle Scout Service
    Project, showcasing organizational skills, time management, and the ability to coordinate with
    stakeholders effectively.
    • Community Engagement: Contributed hundreds of hours to community service activities, fostering a
    sense of responsibility and civic duty while making a positive impact on local communities.
    Being an Eagle Scout has instilled in me a strong sense of responsibility, service, and leadership, which
    I apply not only in scouting activities but also in every aspect of my life. The values and skills gained
    through this achievement continue to guide me as I pursue personal and professional excellence.

• Living the Ritual Fraternity Member

  • Issued by the University of Colorado Colorado Springs 2023 & 2024​

  • ​The Living the Ritual Fraternity Member Award recognizes a fraternity member who exemplifies their
    chapter's values and principles as described in their chapter's ritual. They live the values and principles
    of the organization while inspiring others to do the same.

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Organizations

• Sigma Alpha Epsilon Fraternity

  • Preceptor · Oct 2020 - Present Associated with University of Colorado Colorado Springs

  • Dedicated member of Sigma Alpha Epsilon (ΣAE) with expertise in leadership and service
    Skilled in fostering a culture of excellence, safety, and camaraderie within the fraternity
    Experienced in mentorship, health and safety management, awards coordination, and facility oversight
    Preceptor: Provide mentorship and guidance to new members, emphasizing brotherhood, integrity, and responsibility
    Organize orientation programs and workshops to support new member integration and uphold a culture of excellence
    Health and Safety Officer: Implement and enforce health and safety protocols during fraternity events
    Develop educational initiatives promoting physical and mental wellness among members
    Awards Chair: Lead efforts to recognize outstanding achievements and contributions of fraternity members
    Establish criteria for awards and facilitate the selection process to foster a culture of appreciation
    Warden: Oversee maintenance and management of fraternity facilities, ensuring a safe environment for members
    Implement security measures and protocols to protect fraternity property and promote responsible behavior
    Actively participate in leadership workshops to refine skills and manage diverse personalities effectively
    Engage in philanthropic events and volunteer activities, embodying SAE's commitment to giving back to the community
    Establish meaningful connections with members, alumni, and professionals to expand the network and gain industry insightsDedicated member of Sigma Alpha Epsilon (ΣAE) with expertise in leadership and service Skilled in fostering a culture of excellence, safety, and camaraderie within the fraternity Experienced in mentorship, health and safety management, awards coordination, and facility oversight Preceptor: Provide mentorship and guidance to new members, emphasizing brotherhood, integrity, and responsibility Organize orientation programs and workshops to support new member integration and uphold a culture of excellence Health and Safety Officer: Implement and enforce health and safety protocols during fraternity events Develop educational initiatives promoting physical and mental wellness among members Awards Chair: Lead efforts to recognize outstanding achievements and contributions of fraternity members Establish criteria for awards and facilitate the selection process to foster a culture of appreciation Warden: Oversee maintenance and management of fraternity facilities, ensuring a safe environment for members Implement security measures and protocols to protect fraternity property and promote responsible behavior Actively participate in leadership workshops to refine skills and manage diverse personalities effectively Engage in philanthropic events and volunteer activities, embodying SAE's commitment to giving back to the community Establish meaningful connections with members, alumni, and professionals to expand the network and gain industry insights

• Raskob Foundation for Catholic Activities

  • Jul 2020 - Present

  • Non profit leadership, project funding overview, operational logistics, economic sustainability, general consulting.